Follow me on my artistic journey, from woodworking to crafting with resin and sustainable apparel to natural topicals. You never know what I’m making next!
Frequently Asked
Questions
Popular topic
Are your charcuterie boards food-safe?
Yes, our charcuterie boards are completely food-safe. We use an eco-friendly resin to create our boards and coasters, ensuring a safe and non-toxic surface for food presentation. Additionally, the finish on our charcuterie boards is Rubio Monocoat, a durable, long-lasting, and food-safe finish, perfect for protecting and preserving the natural beauty of the wood.
How do I clean and maintain wooden decor products?
To clean and maintain your wooden decor products, gently wipe them down with a damp cloth and mild soap, then dry immediately with a soft towel to avoid water damage. Avoid soaking or submerging the wood in water, as this can cause warping or cracking. Periodically, you can condition your wood pieces with a food-safe mineral oil or a wood conditioner to keep the surface hydrated and protect against drying out.
How long will it take to receive my order?
Each item on our website will specify if it is a pre-order or ready to ship. If the item is already made, it will ship within 2 business days. Once shipped, it typically takes 3-5 business days to arrive, depending on your location. Pre-order items may have a longer lead time, which will be detailed in the product description.
Do you ship internationally?
Yes, we do! All shipping within the United States is free. However, for international orders, you will need to contact us for a shipping quote so we can provide an accurate estimate based on your location and the weight of your order. This ensures we can give you the best possible rate for your region. Feel free to reach out, and we’ll be happy to assist with your shipping needs!
Can I place custom orders for woodworking pieces like coasters or boards?
Yes, you can! To discuss your custom order, please email us at belle@bybelle.us, including any pictures of your idea or inspiration, or use the contact page to go over the details. Based on the materials and intricacy of the project, we will provide you with a quote. For large projects, a deposit will be required before we start the actual build. We look forward to bringing your vision to life!
What is the return policy?
For home decor items, if the product does not meet your expectations, you are eligible to return it as long as it is not a custom order. The customer is responsible for the return shipping, and a refund will be issued only if the item is returned in its original condition. We take pride in being transparent about our products by providing detailed pictures, thorough descriptions, and exact dimensions, so we hope you'll love your purchase even more in person!
What certifications do your sustainable apparel items have?
Certifications are of utmost importance to the values of ByBelle. We ensure that only garment items with OEKO-TEX or GOTS certifications are made available in our collection. We carefully source our apparel from reputable vendors who hold these certificates, guaranteeing high-quality, safe, and truly sustainable products for our customers.
How should I care for your sustainable clothing to maintain quality?
All clothing items will come with specific washing and care instructions, but generally, most high-quality cotton or linen pieces should be washed with eco-friendly detergent. This helps avoid harmful fragrances, reduce skin irritation, and prevent fabric degradation. To maintain the longevity of your clothing, wash and dry on a cold setting to minimize wear and tear on the fabric.
How long will it take to receive my order?
For our apparel items, it will take anywhere from 1-2 weeks. This timeframe is due to our collaboration with manufacturers who produce in small batches, ensuring the highest quality and sustainability in our products. Thank you for your patience and understanding!
What is the return policy?
Our return policy for apparel requires that the customer is responsible for returning the items and ensuring they select the correct size, as all sizing information is provided. If the item is returned in its original condition, a refund will be issued. Please make sure to review the sizing details carefully before making your purchase.
What ingredients are in your perfumes and lotions?
Our perfumes are crafted using only high-quality jojoba oil and a blend of essential oils. We do not use any synthetic fragrances or alcohol, ensuring a natural and skin-friendly product.
Are your perfumes and lotions suitable for sensitive skin?
Yes, our perfumes are suitable for sensitive skin. The jojoba oil used is gentle and nourishing, promoting a healthy glow without irritation. Additionally, the essential oils in our blends provide skin-friendly benefits, making our perfumes a great choice for those with sensitive skin.
How long do your perfumes typically last?
Our perfumes are designed to last most of the day. Keep in mind that, unlike larger bottles of alcohol-based perfumes that you might spray on your entire outfit, our perfumes are applied directly to specific spots on your body, like the wrists and neck. The scent will linger all day, providing a subtle yet lasting fragrance that is less overpowering compared to traditional alcohol-based perfumes.
Do you offer refill options for your perfume bottles?
As of now, we only offer our perfumes in the 9ml size bottle. However, we may consider offering larger sizes in the future and providing an option for refilling your perfume bottle. Stay tuned for updates on this possibility!
Shipping and Refunds?
Your perfume will be shipped within 24 hours of your order and should arrive within a few business days. If for any reason you find the perfume unsatisfactory, please contact us with details about your experience and how it could have been improved. If your feedback is genuine and reasonable, we will gladly offer a refund. We value your input and strive to make our products the best they can be!